Recall 17-036, published November 23, 2016
Human Touch Perfect power recliner chairs
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
PC-610The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Which products are included?
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Confirm these details on the official CPSC noticeWhy it was recalled
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Official remedy
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
What should I do if I have PC-610?
- Confirm the model number. Find the label and compare every letter and digit with PC-610, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-355-2762, go to www.humantouch.com, or email csadmin@humantouch.com.
- Get the remedy. This recall offers a refund or a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Human Touch
- Recall published
- November 23, 2016
- Category
- Furniture
- Units
- About 1,100
- Sold at / sales period
- Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
