Recall 20-137, published June 17, 2020
The HON Office Chairs
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
M-SEMX101The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats.
Which products are included?
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
Confirm these details on the official CPSC noticeWhy it was recalled
The chair's back can break, posing fall and injury hazards to the user.
Official remedy
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
What should I do if I have M-SEMX101?
- Confirm the model number. Find the label and compare every letter and digit with M-SEMX101, then check the date codes the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-833-3964 or 800-876-4274, go to www.maxonfurniture.com, or email HONTeamBox@honcompany.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- The HON
- Recall published
- June 17, 2020
- Category
- Furniture
- Units
- About 13,400
- Sold at / sales period
- HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
