Model number check

AQ38B

Is AQ38B recalled? Yes. Model number AQ38B is listed in CPSC recall 01-085: AquaStar natural gas water heaters, announced February 15, 2001. Hazard: carbon monoxide.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

Recall 01-085, published February 15, 2001

AquaStar natural gas water heaters

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

AQ38B
Additional identifying details

The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG.

Which products are included?

The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.

Confirm these details on the official CPSC notice

Why it was recalled

The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.

Official remedy

Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.

Brand
AquaStar natural gas
Recall published
February 15, 2001
Units
About 320
Sold at / sales period
The water heaters were sold nationwide through plumbing supply stores and plumbing contractors from March 1997 to January 2001, for about $440, plus installation.

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