Model number check

837AN

Is 837AN recalled? Yes. Model number 837AN is listed in CPSC recall 02-248: Valor Heating Wall Mount Gas Fireplaces, announced September 9, 2002. Hazard: burn and laceration.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 02-248, published September 9, 2002

Valor Heating Wall Mount Gas Fireplaces

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

837AN
Additional identifying details

The model number is printed on a plate in the lower control area.

Which products are included?

This recall includes model 837AN (natural gas) and 837AP (propane) direct vent wall mount fireplaces made in the United Kingdom. The fireplaces have a glass front and an imitation wooden log set. The "Valor" logo is printed on the bottom front of the fireplace. The model number is printed on a plate in the lower control area.

Confirm these details on the official CPSC notice

Why it was recalled

A design defect in the gas control assembly can allow main burner gas to prematurely enter the firebox during lighting. The ignition of this excess gas can cause the glass window to shatter, presenting the risk of burns or cuts from broken glass.

Official remedy

Consumers should stop using these fireplaces and shut off the gas immediately. To arrange for a free repair, consumers should contact Valor Heating.

What should I do if I have 837AN?

  1. Confirm the model number. Find the label and compare every letter and digit with 837AN.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call (866) 541-0930, or go to www.valorflame.com.
  4. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Brand
Valor Heating
Recall published
September 9, 2002
Units
About 730
Sold at / sales period
Specialty fireplace dealers sold these fireplaces nationwide, from September 1997 through January 2002, for between $1,700 and $2,400.

Other model numbers in this recall

The other one starts with 837A, like 837AN.

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Related recalls

Selected by shared brand or consumer-product category.