CPSC recall 26-506, announced May 28, 2026, covers Giantex and Costway 2-liter and 3-liter Portable Steam Saunas (about 1,000 units). The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard. The notice cites 9 incident reports. Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Recall contact: call 844-242-1885, go to www.giantex.com/pages/product-recall-notice, or email support@giantex.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Which products are included?
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 22 listed. Yours must match one exactly.
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
the item packaging
(the notice’s words)- When sold
- January 2023 through December 2025
- Price paid
- $68 to $100
Why it was recalled
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Incidents and injuries
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Official remedy
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
What to do now
- Check the label. Compare your model number with the 22 listed in this recall, then check the item or SKU numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 844-242-1885, go to www.giantex.com/pages/product-recall-notice, or email support@giantex.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
This recall in context
Compared with the 378 furniture recalls in this index, as of October 31, 2026.
- Size
- 1,000 units: the 248th-largest of 329 furniture recalls that state a unit count. The median is 4,000 units.
- Hazard
- Burn: named in 8 of 378 furniture recalls.
- Remedy
- Refund: offered in 150 of 378 furniture recalls, the most common remedy.
- Time on sale
- About 3 years. Recalled 5 months after the last month of sales the notice gives.
Recall contact information
Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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