Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Which products are included?
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Confirm these details on the official CPSC noticeWhy it was recalled
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Incidents and injuries
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Official remedy
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Product and sales details
- Brand
- Giantex
- Recall number
- 26-506
- Units
- About 1,000
- Manufactured in
- China
- Sold at / sales period
- The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
- Distributor
- Giantex Inc., of Ontario, California
Recall contact information
Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.