CPSC recall 26-307, announced February 26, 2026, covers Hisense Babysense Max View Baby Monitors (about 81,800 units). The display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers. The notice cites 11 incident reports. Consumers should stop using the display unit of the Max View baby monitors immediately and contact Hisense for a free replacement display unit that does not pose a fire hazard. Recall contact: call (833) 689-2652, go to www.recallsecure.com, or email support@recallsecure.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
This recall involves the Babysense Max View Baby Monitor with model number VBM55.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves the Babysense Max View Baby Monitor with model number VBM55. The reported issue involves the display unit (also referred to as the parent unit) that allows the parents to see and hear the baby (not the camera component that is placed in the child's bedroom). The display unit has "5.5" HD 1080P" printed on the upper left side of the monitor screen and the "babysense" logo on the lower portion of the monitor screen. The model number, "VBM55RX," is printed on the product identification label on the back of the display unit. Note: Do not throw this recalled device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Why it was recalled
The display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers.
Incidents and injuries
Hisense has received 11 reports of incidents involving the display unit for the Babysense Max View Baby Monitors. No injuries have been reported.
Official remedy
Consumers should stop using the display unit of the Max View baby monitors immediately and contact Hisense for a free replacement display unit that does not pose a fire hazard.
Product and sales details
- Brand
- Hisense
- Manufacturer
- Hisense Ltd., of Israel
- Recall number
- 26-307
- Units
- About 81,800
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com, Walmart.com, and babylist.com from January 2023 through December 2025 for between $90 and $180.
Recall contact information
Hisense toll-free at (833) 689-2652 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@recallsecure.com or online at www.recallsecure.com or www.babysensemonitors.com and click on "Product Recalls" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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