Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: LVA1024, LVA3031BLK.
Which products are included?
This recall involves Vive Health Bed Rails, model LVA1024 and LVA3031BLK. The model LVA1024 bed rail comes in a white frame with a black handle and measures 20 inches wide by 32 inches tall. The model LVA3031BLK bed rail comes in a black frame with a black handle and measures 13 inches wide by 18 inches tall.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails because when the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
Incidents and injuries
None reported
Official remedy
Consumers should stop using Vive Health Bed Rails immediately and contact Vive Health for a full refund. Consumers should write "RECALLED" on the upper and lower bedrails with a permanent marker and take a photo of the marked bed rail with the buyer's name on a piece of paper, and email to recalls@vivehealth.com. Consumers should then dispose of the recalled product in accordance with the state and local waste disposal procedure. Only bed rails purchased after August 21, 2023, are included in this recall.
Product and sales details
- Brand
- Ningbo Shenyu Medical Equipment
- Manufacturer
- Ningbo Shenyu Medical Equipment Co., Ltd., of China
- Product type
- Bed rails
- Recall number
- 26-271
- Units
- About 12,355
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com and ViveHealth.com from August 2023 through December 2025 for between $45 and $80.
- Importer
- Vive Health LLC, of of Naples Florida
Recall contact information
Vive Health toll-free at 800-487-3808 from 9 a.m. to 9 p.m. ET Monday through Friday, email at recalls@vivehealth.com, online at vivehealth.com/pages/recalls, or vivehealth.com and click "Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
