Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is printed on the product packaging and the product registration card.
Which products are included?
This recall involves Vivohome-branded adult portable bed rails sold for use on adult beds. The recalled bed rails measure about 36.6 inches long, 16.1 inches wide and 15.7 inches in height and have four metallic stand bars with padding, a wooden (model VH1316-WC) or metallic (model VH1316-WH) top bar with a red release button that collapses the bed rail. The model number is printed on the product packaging and the product registration card.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. In addition, the bed rails do not bear the required hazard warning labels.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled bed rails and contact Vivohome for a full refund. Consumers will be asked to write "RECALLED" on the rails with permanent marker and send of photo of the marked bed rails to support@3qmart.com. Consumers should then dispose of the recalled product in accordance with local requirements.
Product and sales details
- Brand
- Yiwu Nachen E-Commerce Firm, dba Vivohome
- Product type
- Bed rails
- Recall number
- 26-115
- Units
- About 400
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com and Wayfair.com from November 2023 through September 2024 for about $70.
- Importer
- Yiwu Nachen E-Commerce Firm, dba Vivohome, of Ontario, California
Recall contact information
Vivohome toll-free at 866-848-6463 from 9 a.m. to 5 p.m. PT Monday through Friday or by email at support@3qmart.com.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.