Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
"EFD310" and "EcoFlow DELTA Max (2000)" are printed on the nameplate on the underside of the product.
Which products are included?
This recall involves EcoFlow Delta Max 2000 Model EFD310 Power Stations. The recalled power stations are black and silver, with a rectangular LCD display screen on the front and six electrical outlets on the back. "ECOFLOW MAX" is printed on the right side. "EFD310" and "EcoFlow DELTA Max (2000)" are printed on the nameplate on the underside of the product.
Confirm these details on the official CPSC noticeWhy it was recalled
The Power Stations may overheat and ignite, posing a risk of serious burn injury and fire hazard.
Incidents and injuries
EcoFlow Technology has received six reports of the recalled Power Stations catching fire, with property damage totaling over $850,000.
Official remedy
Consumers should immediately stop using the recalled Power Stations and contact EcoFlow Technology for instructions on installing a free repair in the form of a firmware update.
Product and sales details
- Brand
- EcoFlow Delta Max
- Product type
- Power stations
- Recall number
- 26-010
- Units
- About 25,030
- Manufactured in
- China
- Sold at / sales period
- Costco.com, Amazon.com and Ecoflow.com from July 2022 through May 2025 for about $1,600.
- Importer
- EcoFlow Technology, Inc., of San Francisco, California
Recall contact information
EcoFlow Technology toll-free at 833-424-4137 from 9 a.m. to 4 p.m. ET Monday through Friday, email at deltamax2000@ecoflow.com, or online at https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmware-update or https://us.ecoflow.com and click on "IMPORTANT RECALL INFORMATION and Firmware Update" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
