CPSC recall 26-002, announced October 2, 2025, covers Zyntony BP125, BatPak 2F and BatPak 3F Power Banks (about 2,400 units). The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards. The notice cites 2 incident reports and 1 injury. Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Recall contact: go to rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f, or email bpreplace@kogalla.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number appears on the back of the power banks.
Which products are included?
This recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Where to look
the back of the power banks
(the notice’s words)- When sold
- June 2024 through January 2025
- Price paid
- $45 to $230
Why it was recalled
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
Incidents and injuries
Zyntony has received two reports of lithium-ion battery overheating and catching fire, even when not in use, resulting in one minor burn injury and property damage, totaling about $3,300.
Official remedy
Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Go to rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f, or email bpreplace@kogalla.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Zyntony
- Product type
- Power banks
- Recall number
- 26-002
- Units
- About 2,400
- Manufactured in
- China
- Sold at / sales period
- Kogalla.com from June 2024 to January 2025 for the BP125 and BatPak2F power banks and trail lights sold with those power bank models and from August 2024 to January 2025 for the BatPak3F power banks and trail lights sold with that model. The power banks sold for between $45 and $90 and the trail lights with power banks sold for between $180 and $230.
- Importer
- Zyntony Inc. of Draper, Utah
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 2,400 units: the 30th-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazards
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them. Burn: named in 22 of 34 power bank recalls.
- Remedy
- Replacement: offered in 15 of 34 power bank recalls. The most common is refund (19).
- Time on sale
- 8 months. Recalled 9 months after the last month of sales the notice gives.
Recall contact information
Kogalla by email at bpreplace@kogalla.com, or online at https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f or https://kogalla.com/ and click on “Recall Information” at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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