CPSC recall 25-401, announced July 24, 2025, covers Lichang E-Commerce LIVACTI Retractable Safety Gates (about 1,400 units). The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment. The notice reports no incidents. Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Recall contact: call 833-980-0055, go to livactihome.com/pages/product-recall, or email support@livactihome.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves retractable safety mesh gates with model number LT-BG01-3.
Which products are included?
This recall involves retractable safety mesh gates with model number LT-BG01-3. They were sold in white, gray and black. The gates measure about 34 inches high with a retractable width of up to 140 inches and have an iron frame. "Retractable Safety Gate" and the model number are printed on a white label on the side post of the gate. LIVACTI appears on the product packaging.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment.
Incidents and injuries
None reported
Official remedy
Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Consumers must destroy the gate by cutting through the mesh and take a photo showing the destroyed gate. Submit the photo to support@livactihome.com.
Product and sales details
- Brand
- Lichang E-Commerce
- Recall number
- 25-401
- Units
- About 1,400
- Manufactured in
- China
- Sold at / sales period
- Amazon from December 2024 through April 2025 for between $55 and $75.
- Importer
- Lichang E-Commerce, Inc, of Hacienda Heights, California
- Distributor
- Shenzhen Yiqiyuan Technology Co. Ltd., dba Qeyan, of China, Shenzhen Yanyan Network Co. Ltd., dba Yanyanny, of China
Recall contact information
Qeyan and Yanyanny toll-free at 833-980-0055 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@livactihome.com, or at https://livactihome.com/pages/product-recall or www.livactihome.com and click "Product Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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