CPSC recall 25-200, announced March 27, 2025, covers Specialized Vado and Como IGH E-Bikes with Chain Guards (about 32,400 units). The bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard. The notice reports no incidents. Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Recall contact: call 877-808-8154, go to www.specialized.com/safety-recall-notices, or email ridercare@specialized.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube.
Which products are included?
This recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube. Recalled Specialized Bicycle Model Numbers COMO 3.0 IGH COMO 5.0 IGH UL VADO 3.0 IGH STEP THROUGH UL COMO 3.0 IGH UL COMO SL 4.0 VADO 3.0 IGH UL COMO 4.0 IGH COMO SL 5.0 VADO 5.0 IGH COMO 4.0 IGH UL VADO 3.0 IGH VADO 5.0 IGH ST COMO 5.0 IGH VADO 3.0 IGH ST VADO 5.0 IGH STEP THROUGH UL
Confirm these details on the official CPSC noticeWhy it was recalled
The bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Specialized Bicycle is contacting all known purchasers directly.
Product and sales details
- Product type
- E-bikes
- Recall number
- 25-200
- Units
- About 32,400 (In addition, about 3,200 were sold in Canada and about 190 were sold in Mexico)
- Manufactured in
- Vietnam, Taiwan
- Sold at / sales period
- Authorized Specialized Bicycle retailers nationwide and online from March 2021 through November 2024 for between $3,250 and $5,750.
- Importer
- Specialized Bicycle Components Inc., of Morgan Hill, California
Recall contact information
Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 4 p.m. MT Monday through Friday, email at ridercare@specialized.com, or online at http://www.specialized.com/safety-recall-notices, by Live Chat at http://www.specialized.com or at www.specialized.com and click on "Safety Recall Notices" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
