CPSC recall 25-169, announced March 13, 2025, covers Sublue Mix underwater scooters and replacement batteries (black batteries only) (about 40,370 units). The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers. The notice cites 161 incident reports and 1 injury. Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Recall contact: call 855-206-8698, go to www.sublue.com/recalls, or email support.us@sublue.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves certain Sublue Mix underwater scooter lithium-ion batteries and replacement batteries. The scooters are used for gliding through water. The batteries covered by the recall are black only. The scooters were sold in arctic white, space blue and aqua blue. The scooters have "Sublue" printed on the top and "Whiteshark Mix Underwater Scooter" printed on the side. The battery compartment is located on the underside of the scooter.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.
Incidents and injuries
Sublue has received 161 reports of thermal and swelling incidents involving the lithium-ion batteries, including eight reports of fire, one report of injury, and two reports of property damage totaling $651,400.
Official remedy
Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Sublue will provide a battery collection kit for the consumer to return the recalled battery and will provide the replacement battery upon return of the recalled battery. Note: Do not throw this recalled battery in the trash or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by municipal recycling centers for damaged, defective, or recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries.
Product and sales details
- Brand
- Sublue Technology
- Product type
- Scooters & hoverboards
- Recall number
- 25-169
- Units
- About 40,370
- Manufactured in
- China
- Sold at / sales period
- Online at www.amazon.com, www.costco.com, www.sublue.com, www.westmarine.com and other websites from June 2018 through February 2025 for approximately $550 (scooters) and $150 (replacement batteries).
- Importer
- Sublue Technology Inc., of Walnut, California
Recall contact information
Sublue toll-free at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or online at www.sublue.com/recalls or www.sublue.com and click on "Recalls" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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