RecalledRecall 25-164Published

Nic Impex ARVA Neo BT Pro Avalanche Transceivers

ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death

Hazard
See the noticeThe notice warns of a risk of death.
Units
About 1,067 units
Incidents
None reported
Remedy
Repair

CPSC recall 25-164, announced February 27, 2025, covers Nic Impex ARVA Neo BT Pro Avalanche Transceivers (about 1,067 units). A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death. The notice reports no incidents. Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. Recall contact: call 844-636-2782, or go to us.arva-equipment.com/content/1488-recall.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number is located inside the battery compartment on the underside of the battery compartment lid.

Which products are included?

This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.

Confirm these details on the official CPSC notice

Why it was recalled

A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.

Remedy type: Repair

Product and sales details

Brand
Nic Impex ARVA
Recall number
25-164
Units
About 1,067
Manufactured in
France
Sold at / sales period
Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Importer
Nic Impex ARVA Corp., of Orem, Utah

Recall contact information

ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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