CPSC recall 25-138, announced February 20, 2025, covers Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters (about 17,970 units). The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death. The notice cites 7 incident reports. Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Recall contact: call 800-925-6278, or go to www.walmart.com/help.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: SWGR5-V2-SLV, SWGR5-V2-2, SG-5S.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam's Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. "SWAGGER 5" is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The manufacturer, Swagtron, of South Bend, Indiana, has not been responsive to CPSC's request for information about this product or to CPSC's request for a recall. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam's Club either at its stores or on its websites.
Why it was recalled
The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
Incidents and injuries
There have been seven reports of the lithium-ion batteries in the electric scooters overheating, smoking, melting or igniting, with one ignition resulting in a fire, causing a burn injury and substantial property damage to a residential apartment building.
Official remedy
Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam's Club will receive an email with instructions on how to receive a full refund.
Product and sales details
- Brand
- Swagtron
- Manufacturer
- Swagtron, of South Bend, Indiana
- Product type
- Scooters & hoverboards
- Recall number
- 25-138
- Units
- About 17,970
- Manufactured in
- China
- Sold at / sales period
- Walmart and Sam's Club stores nationwide and online at Walmart.com and SamsClub.com from May 2018 through October 2024 for between $175 and $450.
- Distributor
- Walmart, of Bentonville, Arkansas
Recall contact information
Walmart at 800-925-6278 from 7 a.m. through 9 p.m. CT any day or online at www.walmart.com/help. For additional information about the recall, visit https://corporate.walmart.com/recalls.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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