RecalledRecall 25-077Published

Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers

Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications

Hazard
See the notice
Units
About 770 units
Incidents
1 report
Remedy
Refund or Repair

CPSC recall 25-077, announced December 26, 2024, covers Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers (about 770 units). The battery compartment within the avalanche transceiver could not have enough contact force to supply power. The notice cites 1 incident report. Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Recall contact: call 866-306-0865, go to www.blackdiamondequipment.com/en_US/content/product-recalls, or email 2024ProIPSrecall@bdel.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.

Which products are included?

This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.

Confirm these details on the official CPSC notice

Why it was recalled

The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.

Incidents and injuries

Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported.

Official remedy

Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

Remedy type: Refund, Repair

Product and sales details

Recall number
25-077
Units
About 770 (In addition, about 70 were sold in Canada)
Manufactured in
Austria
Sold at / sales period
Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at www.backcountry.com, www.polaris.com and www.blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620.
Importer
Black Diamond Equipment Ltd., of Salt Lake City, Utah

Recall contact information

Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.