CPSC recall 25-032, announced November 7, 2024, covers Guava Roam Strollers (about 8,500 units). The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children. The notice cites 67 incident reports. Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions. Recall contact: call 833-408-0493, go to www.guavafamily.com, or email rs@realtimeresults.net.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The black label on the cross bar below the seat has "Guava Family Inc." and includes the model name Roam, model number, and date of manufacture.
Which products are included?
This recall involves Guava Roam First Generation three-wheel foldable strollers manufactured between July 2020 and December 2021. The strollers are "first generation" if they have a manufacture date between July 2020 and December 2021. They have a black frame with the "Guava" logo in gray on the frame. The seat, canopy and storage compartment are black. The strollers measure about 39 inches long by 25 inches wide by 43 inches high, and weigh about 28.5 pounds. The black label on the cross bar below the seat has "Guava Family Inc." and includes the model name Roam, model number, and date of manufacture. Only First Generation strollers with a manufacture date between July 2020 and December 2021 are included in the recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
Incidents and injuries
The firm has received 67 reports of the brake lock disengaging. The firm has also received 152 reports of the brake pedal not engaging when pushed down. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions.
Product and sales details
- Brand
- Guava Family
- Product type
- Strollers
- Recall number
- 25-032
- Units
- About 8,500
- Manufactured in
- China
- Sold at / sales period
- Online at www.guavafamily.com and www.babylist.com from August 2020 through October 2023 for between $500 and $550.
- Importer
- Guava Family Inc., of Solana Beach, California
Recall contact information
Guava Family Inc toll-free at 833-408-0493 from 7:30 a.m. to 5 p.m. CT Monday through Friday, email at rs@realtimeresults.net, or online at https://www.guavafamily.com and click on "Product Recall" for more information or go directly to https://www.guavafamily.com/pages/stroller-recall.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
