CPSC recall 24-740, announced February 22, 2024, covers Polaris Industries Model Year 2022-2024 MATRYX Snowmobiles equipped with PATRIOT 650 and 850 Engines (about 9,200 units). The primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard. The notice cites 109 incident reports. Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Recall contact: call 800-765-2747, go to www.polaris.com, or email Owner.Connections@polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The VIN and model number are located on the right side of the vehicle's frame.
Which products are included?
This recall involves certain Polaris Model Year 2022-2024 MATRYX Voyageur, Indy, Switchback, RMK, and SKS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations and equipped with PATRIOT 650 and 850 engines. The recall also includes primary (drive) clutches sold as service parts with part numbers 1323613 (e-start) and 1323614 (manual start). "POLARIS" is stamped on the front side panel of the vehicles. The VIN and model number are located on the right side of the vehicle's frame. The following models are being recalled: Recalled Model Description Recalled Snowmobiles Model Description Model Year 2022 650 MATRYX VOYAGEUR 146 Model Year 2022 650 MATRYX INDY Model Year 2022 850 MATRYX INDY Model Year 2022 650 MATRYX SWITCHBACK Model Year 2022 850 MATRYX SWITCHBACK Model Year 2022 650 MATRYX RMK Model Year 2022 850 MATRYX RMK Model Year 2023 650 MATRYX INDY Model Year 2023 850 MATRYX INDY Model Year 2023 650 MATRYX SWITCHBACK Model Year 2023 850 MATRYX SWITCHBACK Model Year 2023 650 MATRYX VOYAGEUR 146 Model Year 2023 650 MATRYX SKS 146 Model Year 2023 650 MATRYX RMK Model Year 2023 850 MATRYX RMK Model Year 2024 850 MATRYX RMK
Confirm these details on the official CPSC noticeWhy it was recalled
The primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard.
Incidents and injuries
Polaris has received 109 reports of clutch failure, including nine reports where the clutch components separated from the unit and one incident that resulted in a laceration injury.
Official remedy
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the vehicles and is notifying all dealers and contacting registered owners directly.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 24-740
- Units
- About 9,200 (In addition, about 3,800 were sold in Canada) (Polaris MATRYX snowmobiles have been previously recalled in May 2023, August 2023, and November 2023)
- Manufactured in
- United States
- Sold at / sales period
- Polaris dealers nationwide from October 2021 through June 2023 for between $13,000 and $17,600.
Recall contact information
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
