CPSC recall 24-730, announced December 7, 2023, covers Bugaboo Dragonfly Seat Strollers (about 1,000 units). In "parent-facing" mode, the backrest of the seat can move downward, placing the infant in a negative recline. The notice cites 1 incident report. Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Recall contact: call 800-460-2922, go to www.bugaboo.com, or email service.us@bugaboo.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller.
Which products are included?
This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.
Confirm these details on the official CPSC noticeWhy it was recalled
In "parent-facing" mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
Incidents and injuries
Bugaboo has received one report in the United States and seven reports in South Korea of the backrest of the seat moving downward during use when in parent-facing mode. No injuries have been reported in the U.S.
Official remedy
Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
Product and sales details
- Product type
- Strollers
- Recall number
- 24-730
- Units
- About 1,000 (In addition, about 200 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Children's specialty stores nationwide and online at www.bugaboo.com from May 2023 through June 2023 for about $900 for seat strollers only, and about $1,100 for bassinet strollers with seats.
- Importer
- Bugaboo North America Inc., of New York
Recall contact information
Bugaboo at 800-460-2922 Monday through Thursday from 7 a.m. to 4 p.m. PT, Friday from 7 a.m. to 1 p.m. PT or email at service.us@bugaboo.com or online at www.bugaboo.com and click "Recalls" at the bottom or top of the page or www.bugaboo.com/us-en/productrecalls for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
