CPSC recall 24-350, announced August 29, 2024, covers HALO 1000 Portable Power Stations (about 5,740 units). The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death. The notice cites 4 incident reports. Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station. Recall contact: call 888-345-0481, go to halo1000recall.expertinquiry.com, or email halo5528@sedgwick.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
840056145528840056145535840056145542840056145559840056145566The following HALO 1000 Portable Power Stations are included in this recall: Product Description/Color Model Number SKU UPC Stone Gray PS-1000 801108111 840056145528 Carbon PS-1000 801108112 840056145535 Desert Sand PS-1000 801108113 840056145542 Midnight Blue PS-1000 801108114 840056145559 Woodland Green PS-1000 801108115 840056145566 The model number, SKU number and UPC are located on the bottom of the product.
Which products are included?
The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: Product Description/Color Model Number SKU UPC Stone Gray PS-1000 801108111 840056145528 Carbon PS-1000 801108112 840056145535 Desert Sand PS-1000 801108113 840056145542 Midnight Blue PS-1000 801108114 840056145559 Woodland Green PS-1000 801108115 840056145566 The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.
Incidents and injuries
A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation, one of which included burn injuries.
Official remedy
Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station.
Product and sales details
- Brand
- HALO
- Manufacturer
- Shenzhen DBK Electronics Co. Ltd.,of China
- Product type
- Power stations
- Recall number
- 24-350
- Units
- About 5,740
- Manufactured in
- China
- Sold at / sales period
- ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300.
- Importer
- ZAGG Inc. (ZAGG), of Midvale, Utah
Recall contact information
HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday, email at halo5528@sedgwick.com, or online at https://halo1000recall.expertinquiry.com/.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
