CPSC recall 24-181, announced April 4, 2024, covers Spectrum Brands BLACK+DECKER Model HGS011 Easy Garment Steamers (about 1.6 million units). The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers. The notice cites 317 incident reports and 19 injuries. Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. Recall contact: call 800-990-5298, go to www.prodprotect.com/recall, or email hgsrecall@brandprotectplus.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
UPC or product codes
050875828407050875828391050875828384050875002722Check the product label for these CPSC-listed model numbers: HGS011.
Which products are included?
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
Confirm these details on the official CPSC noticeWhy it was recalled
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
Incidents and injuries
Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82 reports of burn injuries, seven of which were second-degree burns. 94 of these incident reports involved units that were repaired as part of the original recall or models featuring the updated design, including 19 burn injuries.
Official remedy
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Product and sales details
- Brand
- Spectrum Brands
- Product type
- Steam cleaners
- Recall number
- 24-181
- Units
- About 1.6 million (518,500 units were previously recalled in November 2022)
- Manufactured in
- China
- Sold at / sales period
- Walmart, Target, Amazon, Bed Bath & Beyond and other stores nationwide, including online at www.walmart.com, www.target.com, www.amazon.com, www.bedbathandbeyond.com, and www.blackanddeckerappliances.com from June 2021 through February 2024 for between $14 and $23.
- Importer
- Spectrum Brands Inc., of Middleton, Wis., owns subsidiary Empower Brands LLC
Recall contact information
Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on "Safety Notices" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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