CPSC recall 24-116, announced February 15, 2024, covers Char-Broil Digital Electric Smokers (about 211,700 units). The smokers can leak electrical current during use, posing an electric shock hazard. The notice cites 79 incident reports. Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. Recall contact: call 833-206-4647, go to www.charbroil.com, or email recall@charbroil.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
047362324665099143020020099143020044099143020051099143020433099143021010The product label is located on the outside back of the unit and includes the model and serial numbers and brand information.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves Char-Broil digital electric smokers with the following model descriptions: Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The "Char-Broil" logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. UPC codes, located on the packaging, are included in this recall with the model description and item numbers as follows: Model Description Model No. UPC Digital Electric Smoker 14202002 17202002 14202002-A1 17202002-A1 99143020020 Digital Electric Smoker, w/Window 14202004 17202004 14202004-A1 17202004-A1 099143020044 Digital Electric Smoker, Black w/Window 19202101 099143021010 Digital Electric Smoker, Medallion 463246619 047362324665 Digital Electric Smoker, Connected 15202043 17202043 15202043-A1 17202043-A1 099143020433 Digital Electric Smoker, XL 099143020051
What to look for
- Also in the notice
- Serial numbers, UPC codes, and item or SKU numbers. Compare these as well.
- Where to look
the outside back of the unit
(the notice’s words)- When sold
- April 2015 through January 2024
- Price paid
- $300 to $600
Why it was recalled
The smokers can leak electrical current during use, posing an electric shock hazard.
Incidents and injuries
Char-Broil received 79 reports of consumers who experienced a minor electric shock from touching the smokers while in use, including one report of a consumer developing a finger blister after the shock.
Official remedy
Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. The repair kit consists of a Ground Fault Circuit Interrupter ("GFCI") plug (also known as a "pigtail"), a clamshell enclosure to secure the GFCI pigtail, and a cable clamp. Instructions for installing each of these repair kit items will also be provided.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 833-206-4647, go to www.charbroil.com, or email recall@charbroil.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Char-Broil
- Recall number
- 24-116
- Units
- About 211,700 (In addition, 3,440 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Lowe's, Menards, Ollie's Bargain Outlet, Target and other stores nationwide, and online at Amazon.com, HSN.com and Charbroil.com from April 2015 through January 2024 for between $300 and $600.
- Importer
- Char-Broil LLC, of Columbus, Georgia
This recall in context
Compared with the 140 grill and fireplace recalls in this index, as of October 31, 2026.
- Size
- 211,700 units: the 5th-largest of 119 grill and fireplace recalls that state a unit count. The median is 7,900 units.
- Hazard
- Electric shock: named in 5 of 140 grill and fireplace recalls.
- Remedy
- Repair: offered in 22 of 140 grill and fireplace recalls.
- Brand history
- Char-Broil is named in 8 CPSC notices in this index, from 1988 to 2026. This recall is the 7th. The one before: Char-Broil® Gas Patio Bistro® Grills (13-264, Aug 2013).
- Time on sale
- About 9 years. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Char-Broil toll-free at 833-206-4647 from 9 a.m. to 7 p.m. ET Monday through Saturday, email at recall@charbroil.com, online at www.charbroil.com and click on "Product Recalls" under "Parts & Support" or www.charbroil.com/recalls for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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