RecalledRecall 24-109Published

Vornado Air Steamfast, Vornado and Sharper Image-branded handheld garment steamers

Vornado Recalls Two Million Handheld Garment Steamers Due to Serious Burn Hazard

Hazard
Burn
Units
About 2 million units
Incidents
122 reports
Remedy
Refund or Replacement

CPSC recall 24-109, announced February 8, 2024, covers Vornado Air Steamfast, Vornado and Sharper Image-branded handheld garment steamers (about 2 million units). The recalled garment steamers can expel hot water from the steam nozzle while heating or during use, posing a serious burn hazard to consumers. The notice cites 122 incident reports. Consumers should immediately stop using the recalled garment steamers and contact Vornado for a full refund or free replacement handheld garment steamer, depending on model. Recall contact: call 888-240-2768, or go to www.vornado.com/recalls/hhgs.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

This recall involves three different brands of handheld garment steamers: Steamfast model numbers SF-425, SF-435, SF-440, SF-445, and SF-447; Vornado model number VS-410; and Sharper Image model number SI-428.

Which products are included?

This recall involves three different brands of handheld garment steamers: Steamfast model numbers SF-425, SF-435, SF-440, SF-445, and SF-447; Vornado model number VS-410; and Sharper Image model number SI-428. The recalled steamers were sold in the following colors: SF-435 (white, black, light pink, hot pink, sage green, orange, and teal blue); SF-425, SF-440, SF-445, SI-428, and SF-447 (white); and VS-410 (black). The recalled steamers are handheld electrical appliances which use hot steam emitted from a nozzle to remove wrinkles from clothing and other fabrics. The steamers' brand name appears on the side of each unit and on a label located on the bottom of the steamer. The model number also appears on the label.

Confirm these details on the official CPSC notice

Why it was recalled

The recalled garment steamers can expel hot water from the steam nozzle while heating or during use, posing a serious burn hazard to consumers.

Incidents and injuries

Vornado has received 122 reports of hot water spraying or spitting from the steam nozzle, including 23 reports of burn injuries.

Official remedy

Consumers should immediately stop using the recalled garment steamers and contact Vornado for a full refund or free replacement handheld garment steamer, depending on model.

Remedy type: Refund, Replace

Product and sales details

Product type
Steam cleaners
Recall number
24-109
Units
About 2 million (In addition, about 13,000 were sold in Canada)
Manufactured in
China
Sold at / sales period
Walmart, Bed Bath & Beyond, and other stores nationwide and online at Amazon.com, Vornado.com, sihomecomfort.com, Steamfast.com and other websites from July 2009 through January 2024 for between $14 and $35.
Importer
Vornado Air LLC, of Andover, Kansas

Recall contact information

Vornado toll-free at 888-240-2768 from 8 a.m. to 5 p.m. ET Monday through Friday; or online at www.vornado.com/recalls/hhgs or www.vornado.com, www.steamfast.com, or www.sihomecomfort.com and click on "Product Recalls" at the top of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.