CPSC recall 24-031, announced November 22, 2023, covers Lenovo USB-C Laptop Power Banks (about 2,850 units). The power bank's internal screws can come loose, causing a short circuit and overheating of the lithium-ion battery, posing a fire hazard. The notice cites 1 incident report. Consumers should immediately stop using the recalled Lenovo USB-C Laptop Power Banks and contact Lenovo for a free replacement as well as instructions for properly disposing of lithium-ion batteries according to local and state regulations. Recall contact: call 866-989-0515, go to support.lenovo.com/solutions/HT515669, or email recalls@lenovo.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves the Lenovo USB USB-C Laptop Power Bank with model number PBLG2W.
Which products are included?
This recall involves the Lenovo USB USB-C Laptop Power Bank with model number PBLG2W. The power bank has a 20,000 mAh rechargeable lithium-ion battery used to charge laptops, cell phones, and other devices when an electrical outlet is not available. The power bank is black and measures approximately 7 inches long by 3 inches wide. "Lenovo" is printed in black letters on a red tag on the USB power cord. The recalled units were manufactured between January 2022 and June 2022. The manufacturing date is located on the product label in a year/month (YY/MM) format. The recalled units have the manufacturing date of 22/01, 22/02, 22/03, 22/04, 22/05 or 22/06. The part number 40ALLG2WWW and the model number PBLG2W are also located on the product label.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Also in the notice
- Date codes and item or SKU numbers. Compare these as well.
- Where to look
a red tag on the USB power cord
andthe product label in a year/month
(the notice’s words)- When sold
- May 2022 through January 2023
- Where sold
- eBay, among the sellers the notice names
- Price paid
- $100
Why it was recalled
The power bank's internal screws can come loose, causing a short circuit and overheating of the lithium-ion battery, posing a fire hazard. Do not put lithium-ion batteries in the trash or battery recycling boxes found at various retail and home improvement stores. They can cause fires and explosions if they are damaged or crushed and are a hazard when thrown in the trash.
Incidents and injuries
The firm has received one report of a fire causing minimal property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled Lenovo USB-C Laptop Power Banks and contact Lenovo for a free replacement as well as instructions for properly disposing of lithium-ion batteries according to local and state regulations.
What to do now
- Check the label. Compare your model number with the one listed in this recall, then check the date codes and item or SKU numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 866-989-0515, go to support.lenovo.com/solutions/HT515669, or email recalls@lenovo.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Lenovo
- Product type
- Power banks
- Recall number
- 24-031
- Units
- About 2,850 (In addition, about 510 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at www.lenovo.com, www.newegg.com, www.cdw.com, www.insight.com, www.connection.com, www.shi.com, www.Softchoice.com, www.eBay.com and www.staples.com from May 2022 through January 2023 for about $100.
- Importer
- Lenovo Inc., of Morrisville, North Carolina
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 2,850 units: the 29th-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazard
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them.
- Remedy
- Replacement: offered in 15 of 34 power bank recalls. The most common is refund (19).
- Brand history
- Lenovo is named in 5 CPSC notices in this index, from 2007 to 2023. This recall is the most recent. The one before: Lenovo ThinkPad notebook computer battery packs (15-117, Apr 2015).
- Time on sale
- 9 months. Recalled 10 months after the last month of sales the notice gives.
Recall contact information
Lenovo toll-free at 866-989-0515 from 8 a.m. to 8 p.m. ET Monday through Friday, email at recalls@lenovo.com or online at https://support.lenovo.com/solutions/HT515669 or at www.lenovo.com and click on "Product Recalls" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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