CPSC recall 23-793, announced September 21, 2023, covers FXI Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses (about 48,000 units). The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold. The notice cites 541 incident reports. Consumers should contact FXI to receive a full refund or a free replacement mattress including free delivery of the new mattress and pick up and disposal of the recalled mattress. Recall contact: call 888-886-2057, or go to novaformcomfort.com/pages/recall.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The ComfortGrande 14-inch mattress has a blue base with "Novaform" printed in white letters. The DreamAway 8-inch mattress has a gray base with "Novaform" printed in white letters. The item number is printed on the mattress box and on the law tag attached to the mattress. Only mattresses with the following model/item numbers and manufactured at FXI's San Bernardino, California facility between January 2, 2023 and April 28, 2023 are included in the recall (this information can be found on the law tag attached to the mattress): ComfortGrande 14" Mattress ITM/ART # Price King 1413200 700 Cal King 1413201 700 Queen 1413202 580 Full 1413203 500 Twin 1413204 400 King 1413200 750 Queen 1413202 600 DreamAway 8" Mattress ITM/ART # Price Twin 1698562 160 Full 1698564 210 Twin 1698562 150 Full 1698564 200
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
the mattress box
andthe law tag attached to the mattress
(the notice’s words)- When sold
- January 2023 through June 2023
- Where sold
- Costco, among the sellers the notice names
- Price paid
- $150 to $750
Why it was recalled
The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold.
Incidents and injuries
The firm has received 541 reports of mold on the mattresses. No injuries have been reported.
Official remedy
Consumers should contact FXI to receive a full refund or a free replacement mattress including free delivery of the new mattress and pick up and disposal of the recalled mattress. Costco is contacting all known purchasers directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call 888-886-2057, or go to novaformcomfort.com/pages/recall.
- Get the remedy. This recall offers a refund or a replacement. The notice says the remedy is free. It also says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- FXI
- Manufacturer
- FXI Inc., of Radnor, Pennsylvania
- Product type
- Mattresses
- Recall number
- 23-793
- Units
- About 48,000
- Manufactured in
- United States
- Sold at / sales period
- Exclusively at Costco stores in the Northwest United States and in the San Francisco Bay area and online at www.costco.com from January 2023 through June 2023 for between $150 and $750.
This recall in context
Compared with the 90 mattress recalls in this index, as of October 31, 2026.
- Size
- 48,000 units: the 11th-largest of 83 mattress recalls that state a unit count. The median is 2,300 units.
- Remedy
- Refund: offered in 32 of 90 mattress recalls, the most common remedy. Replacement: offered in 14 of 90 mattress recalls.
- Time on sale
- 6 months. Recalled 3 months after the last month of sales the notice gives.
Recall contact information
FXI Inc. toll-free at 888-886-2057 from 8 a.m. to 8 p.m. ET, Monday through Friday, or online at https://novaformcomfort.com/pages/recall or https://novaformcomfort.com and click Product Recall on the site for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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