CPSC recall 23-789, announced September 7, 2023, covers Lectric eBikes Disc brake calipers sold on Lectric e-bicycles (about 45,000 units). The mechanical disc brake calipers located on the front and rear of the e-bike can fail resulting in loss of control, posing crash and injury hazards to the rider. The notice cites 4 incident reports and 2 injuries. Consumers should immediately stop using Lectric e-bikes with the recalled disc brake calipers and contact the firm for a free mechanical caliper repair kit. Recall contact: call 877-479-5422, or go to www.lectricbikesrecall.expertinquiry.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves mechanical disc brake calipers located on both front and rear of Lectric electric bicycle models XP 3.0 Black, XP 3.0 Long- Range Black, XP Step-Thru 3.0 Black, XP Step-Thru 3.0 White, XP Step-Thru 3.0 Long Range, XP Step-Thru 3.0 Long Range White. The model name is printed on the bike's rear rack.
Confirm these details on the official CPSC noticeWhy it was recalled
The mechanical disc brake calipers located on the front and rear of the e-bike can fail resulting in loss of control, posing crash and injury hazards to the rider.
Incidents and injuries
The firm has received four reports of loss of braking power including two injuries that involved cuts, scrapes and a broken bone.
Official remedy
Consumers should immediately stop using Lectric e-bikes with the recalled disc brake calipers and contact the firm for a free mechanical caliper repair kit. Consumers will receive up to $100 towards the cost to install front and rear mechanical brake calipers. Lectric Ebikes is contacting all purchasers directly.
Product and sales details
- Brand
- Lectric eBikes
- Product type
- E-bikes
- Recall number
- 23-789
- Units
- About 45,000
- Manufactured in
- China
- Sold at / sales period
- Online at lectricebikes.com from November 2022 through May 2023 for between $1,000 and $1,200.
- Importer
- Lectric eBikes LLC, of Phoenix, Arizona
Recall contact information
Lectric eBikes LLC toll-free at 877-479-5422 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.lectricbikesrecall.expertinquiry.com or at www.lectricbikes.com and click on the recalls tab for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
