CPSC recall 23-784, announced August 24, 2023, covers Compurobot Technology Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners (about 22,000 units). When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards. The notice cites 17 incident reports. Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Recall contact: call 888-968-0666, go to aiper.com/elite-pro-recall, or email recall@aiper.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100.
Which products are included?
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.
Confirm these details on the official CPSC noticeWhy it was recalled
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
Incidents and injuries
The firm has received 17 reports of the recalled pool vacuums overheating including one report of a minor burn to a consumer's fingertip, which did not require medical treatment. No property damage has been reported.
Official remedy
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
Product and sales details
- Brand
- Compurobot Technology
- Manufacturer
- Compurobot Technology Company, of China
- Product type
- Vacuum cleaners
- Recall number
- 23-784
- Units
- About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico)
- Manufactured in
- China
- Sold at / sales period
- Online at www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800.
- Distributor
- Shenzhen Aiper Intelligent Co., Ltd., of China
Recall contact information
Aiper toll-free at 888-968-0666 from 9 a.m. to 9 p.m. ET Monday through Friday or email at recall@aiper.com or online at https://aiper.com/elite-pro-recall/ or online at https://aiper.com and click on the "Elite Pro Recall" banner at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
