Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair.
Which products are included?
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
Confirm these details on the official CPSC noticeWhy it was recalled
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Incidents and injuries
The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
Official remedy
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Product and sales details
- Brand
- Artistic Leathers S de RL de CV
- Manufacturer
- Artistic Leathers S de RL de CV, of Mexico (Chairs), Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly)
- Product type
- Recliners, Chairs & stools
- Recall number
- 23-769
- Units
- About 930
- Manufactured in
- Mexico
- Sold at / sales period
- Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.
- Importer
- Artistic Leathers Inc., of Bonita, California
- Distributor
- Havertys Furniture Company, of Atlanta, Georgia
Recall contact information
Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.