RecalledRecall 23-727Published

Shenzhen Xidesheng Bicycle Electric bicycles

Linus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert)

Hazard
Crash
Units
About 430 units
Incidents
None reported
Remedy
Replacement

CPSC recall 23-727, announced February 16, 2023, covers Shenzhen Xidesheng Bicycle Electric bicycles (about 430 units). The bicycle's front fork can crack, posing a crash hazard. The notice reports no incidents. Consumers should immediately stop using the recalled bicycles and contact Linus Bike to schedule a free fork replacement. Recall contact: call 800-615-1534, go to www.linusbike.com/pages/cesta-500-ero-500, or email customerservice@linusbike.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number can be found on the underside of the frame near the chain ring.

Which products are included?

This recall involves the Linus Bike Cesta 500 and Ero 500 electric bicycles. The serial number can be found on the underside of the frame near the chain ring. The brand name "Linus" is printed on the frame of the bicycle. The recalled bicycles have one of the following serial numbers. Product Name Serial Number Ero500/Cesta500 LXD20100231-LXD20100420 Ero500/Cesta500 LXD20100686- LXD20100830 Ero500/Cesta500 LXD20100956- LXD20101060

Confirm these details on the official CPSC notice

Why it was recalled

The bicycle's front fork can crack, posing a crash hazard.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the recalled bicycles and contact Linus Bike to schedule a free fork replacement. Linus is contacting all known purchasers directly.

Remedy type: Replace

Product and sales details

Brand
Shenzhen Xidesheng Bicycle
Manufacturer
Shenzhen Xidesheng Bicycle Co Ltd, of China
Product type
E-bikes
Recall number
23-727
Units
About 430
Manufactured in
China
Sold at / sales period
Independent bicycle shops nationwide and online at www.linusbike.com from January 2020 through October 2022 for between $2,000 and $2,500.
Importer
Linus Bike Inc., of Venice, California

Recall contact information

Linus Bike at 800-615-1534 from 9 a.m. to 5 p.m. PT Monday through Friday, email at customerservice@linusbike.com or online at www.linusbike.com/pages/cesta-500-ero-500 or www.linusbike.com and click on "Safety Notices" for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.