CPSC recall 23-710, announced November 17, 2022, covers Polaris Industries Model Year 2021-2023 MATRYX, 2015-2022 AXYS, and 2013-2014 Pro-Ride Snowmobiles (about 138,000 units). Electrostatic discharge inside the fuel tank can cause vapors to ignite during operation and the tank to burst, posing a fire hazard. The notice cites 30 incident reports. Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair, consisting of replacing the fuel tank assembly. Recall contact: call 800-765-2747, or go to www.polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Polaris Model Years 2021 through 2023 MATRYX, model years 2015 through 2022 AXYS, and certain 2013 and 2014 Pro-Ride snowmobiles. The recalled snowmobiles were sold in black and in custom color combinations. Polaris and the model names are printed on the chassis on both sides of the snowmobiles. The model year and VIN are stamped on the right side of the tunnel. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Confirm these details on the official CPSC noticeWhy it was recalled
Electrostatic discharge inside the fuel tank can cause vapors to ignite during operation and the tank to burst, posing a fire hazard.
Incidents and injuries
The firm has received 30 reports of fuel tank bursting, including 16 incidents of fire and one report of a second-degree burn.
Official remedy
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair, consisting of replacing the fuel tank assembly. Polaris has notified consumers to stop riding the snowmobiles. However, if a consumer needs to start their snowmobile in order to move it safely, they must make sure the fuel tank is full, and if it is not, they need to fill the tank with fresh gasoline. Polaris is notifying all dealers and contacting all known purchasers directly.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 23-710
- Units
- About 138,000 (In addition, about 61,000 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Polaris dealers nationwide from October 2011 through August 2022 for between $5,300 and $21,500.
Recall contact information
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
