CPSC recall 23-299, announced September 29, 2023, covers Future Motion Onewheel Electric Skateboards (all models) (300000 units). The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death. The notice cites 4 incident reports and 4 deaths. Consumers should immediately stop using the recalled Onewheel electric skateboards. Recall contact: call 800-283-7943, or go to recall.onewheel.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards.
Confirm these details on the official CPSC noticeWhy it was recalled
The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death.
Incidents and injuries
Future Motion has received dozens of reports of incidents involving the electric skateboards, including four reported deaths between 2019 and 2021 and injuries such as traumatic brain injury, concussion, paralysis, upper-body fractures, lower-body fractures and ligament damage. The reported deaths resulted from head trauma and, in at least three of those incidents, the rider was not wearing a helmet.
Official remedy
Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.
Product and sales details
- Brand
- Future Motion
- Manufacturer
- Future Motion Inc., of Santa Cruz, California
- Recall number
- 23-299
- Units
- 300000
- Manufactured in
- United States
- Sold at / sales period
- Online at www.onewheel.com and other websites and at independent shops nationwide from January 2014 through September 2023 for between $1,050 and $2,200.
Recall contact information
Future Motion online at https://recall.onewheel.com or at https://onewheel.com and click on "Recall" for more information or by phone at 800-283-7943 from 10 a.m. to 4 p.m. PT Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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