CPSC recall 23-249, announced July 27, 2023, covers True Fitness Showrunner II Consoles, with included wireless phone chargers, sold with fitness equipment (about 600 units). An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard. The notice cites 1 incident report. Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console. Recall contact: call 800-538-2740, or go to www.truefitness.com/recall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base.
Which products are included?
This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.
Confirm these details on the official CPSC noticeWhy it was recalled
An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.
Incidents and injuries
True Fitness has received one report of a fire. No injuries have been reported.
Official remedy
Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.
Product and sales details
- Brand
- True Fitness
- Product type
- Exercise equipment, Battery chargers
- Recall number
- 23-249
- Units
- About 600
- Manufactured in
- China
- Sold at / sales period
- Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from September 2021 through September 2022 for between about $5,500 to $14,900.
- Importer
- True Fitness, of O'Fallon, Missouri
Recall contact information
True Fitness at 800-538-2740 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.truefitness.com/recall or www.truefitness.com and click on "recall information" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
