CPSC recall 23-036, announced November 3, 2022, covers Breeze Ave, Breeze Shore and Breeze Step women's shoes in navy colors (about 113,000 units). Prolonged and direct contact with the shoes' upper material can expose the wearer to the chemicals benzidine and/or dimethoxybenzidine, which are toxic and can cause adverse health effects. The notice reports no incidents. Consumers should immediately stop wearing the shoes and visit https//www.clarkusa.com for instructions on how to receive a full refund. Recall contact: call 800-480-5092, go to tinyurl.com/ClarksRecall, or email productrecall@customerreply.clarks.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The shoes include a label on the inside of the upper that includes the size, month and year of manufacture, and article number.
Which products are included?
This recall involves several versions of Clarks women's shoes sold under the "Breeze" style name, as reflected below. The shoes were sold in the Spring/Summer 2022 season and were sold in women's sizes 5 to 12 and feature blue uppers and white soles. The shoes include a label on the inside of the upper that includes the size, month and year of manufacture, and article number. Shoes included in the recall are listed below: Women's Shoe Style Color Article Number Breeze Ave Dark Navy 26165269 Breeze Shore Navy 26164910 Breeze Step Dark Navy 26166718 Breeze Step Navy 26166904 Breeze Step Navy/White 26165290
Confirm these details on the official CPSC noticeWhy it was recalled
Prolonged and direct contact with the shoes' upper material can expose the wearer to the chemicals benzidine and/or dimethoxybenzidine, which are toxic and can cause adverse health effects.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop wearing the shoes and visit https//www.clarkusa.com for instructions on how to receive a full refund. Consumers will need to upload a photo of their shoes in order to determine if they are included in this recall. If included in the recall, Clarks will send consumers free shipping materials and a pre-paid shipping label to send back the shoes. Consumers may also return their shoes to the place where purchased.
Product and sales details
- Brand
- C&J Clark America Inc. (subsidiary of Clarks Americas, Inc.)
- Product type
- Shoes & footwear
- Recall number
- 23-036
- Units
- About 113,000 (In addition, about 10,000 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Clarks outlet stores and other stores, including Macy's, JC Penney, Kohl's, QVC, Shoe Carnival, DSW and Zappos and online at Clarksusa.com and Amazon.com from February 2022 to October 2022 for about $65.
- Importer
- C&J Clark America Inc. (subsidiary of Clarks Americas, Inc.), of Needham, Massachusetts
Recall contact information
Clarks America at 800-480-5092 from 6 a.m. to 6 p.m. ET Monday through Saturday, email at productrecall@customerreply.clarks.com or on-line at http://tinyurl.com/ClarksRecall or visit www.clarksusa.com and click "Recall" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
