CPSC recall 23-007, announced October 13, 2022, covers Ancheer E-bikes (about 22,000 units). The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers. The notice cites 6 incident reports. Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount. Recall contact: call 888-661-1330, go to www.ancheer.shop/recalls, or email service@ancheer.shop.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves Ancheer e-bikes with model number AM001907.
Which products are included?
This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
Incidents and injuries
Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
Official remedy
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Product and sales details
- Brand
- Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer
- Product type
- E-bikes
- Recall number
- 23-007
- Units
- About 22,000
- Manufactured in
- China
- Sold at / sales period
- Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
- Distributor
- Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China
Recall contact information
Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
