RecalledRecall 22-724Published

Zeno Infant Walkers

Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)

Units
About 1,355 units
Incidents
None reported
Remedy
Refund

CPSC recall 22-724, announced February 17, 2022, covers Zeno Infant Walkers (about 1,355 units). The infant walkers fail to meet the federal safety standard. The notice reports no incidents. Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Recall contact: email cs@zeno999.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.

Confirm these details on the official CPSC notice

Why it was recalled

The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.

Remedy type: Refund

Product and sales details

Brand
Zeno
Recall number
22-724
Units
About 1,355
Manufactured in
China
Sold at / sales period
Online at Walmart.com from October 2018 through August 2021 for between $130 and $160.
Importer
Zeno Inc., of Weymouth, Mass.

Recall contact information

Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.