RecalledRecall 22-701Published

Joovy Holding Zoom 360 Ultralight jogging strollers

Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)

Hazard
Fall
Units
About 9,200 units
Incidents
25 reports
Remedy
Repair

CPSC recall 22-701, announced October 7, 2021, covers Joovy Holding Zoom 360 Ultralight jogging strollers (about 9,200 units). The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard. The notice cites 25 incident reports. Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Recall contact: call 800-495-8718, go to www.joovy.com, or email zoom360@joovy.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The stroller label on the inside leg contains the SKU and batch numbers.

Which products are included?

This recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair.

Confirm these details on the official CPSC notice

Why it was recalled

The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.

Incidents and injuries

There have been 25 incidents of restricted front wheel movement reported, including 12 incidents where the wheel fork bearing wore through the housing and detached, with one fall resulting in bruises when the user fell onto the stroller.

Official remedy

Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Joovy is contacting all known purchasers directly.

Remedy type: Repair

Product and sales details

Product type
Strollers
Recall number
22-701
Units
About 9,200
Manufactured in
China
Sold at / sales period
Independent specialty juvenile stores nationwide and online at Joovy.com, Amazon.com, BuyBuyBaby.com and Target.com from May 2020 through December 2020 for about $250.
Importer
Joovy Holding Co., of Dallas, Texas

Recall contact information

Joovy at 800-495-8718 from 8 a.m. to 5:30 p.m. CT Monday through Friday, email at zoom360@joovy.com online at www.joovy.com and click on "Voluntary Recall of Zoom 360 Ultralight 806X Front Fork Bearing mfg. between March 2020-October 2020" for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.