CPSC recall 21-163, announced July 14, 2021, covers Ozone 500® Girls' and Boys' Elevate 24-Inch Bicycles (about 3,860 units). The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider. The notice cites 1 incident report. Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Recall contact: call 888-922-2336, go to www.academy.com, or email customerservice@academy.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles. "Ozone 500" is printed on the frame. The girls' bicycle frame is fuchsia with black script and the boys' bicycle frame is black with red script. The following style numbers can be found on the seat tube. Style Number Description 164538 Ozone 500 Girls' Elevate 24 in Bicycles 164540 Ozone 500 Boys' Elevate 24 in Bicycles
Confirm these details on the official CPSC noticeWhy it was recalled
The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
Incidents and injuries
Academy has received one report of a person injuring their hand under the seat when the rear shock spring compressed.
Official remedy
Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.
Product and sales details
- Product type
- Bicycles & components
- Recall number
- 21-163
- Units
- About 3,860
- Manufactured in
- China
- Sold at / sales period
- Academy Sports + Outdoors stores and online at www.academy.com from October 2020 through May 2021 for about $300.
- Importer
- Academy Ltd., d/b/a Academy Sports + Outdoors, of Katy, Texas
Recall contact information
Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
