CPSC recall 21-139, announced May 26, 2021, covers The Ergobaby Carrier METROUS1, METROUS2 and METROUS4 Compact City Strollers (about 2,800 units). The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children. The notice cites 15 incident reports. Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle. Recall contact: call 888-416-4888, go to www.ergobaby.com, or email Support@Ergobaby.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.
Confirm these details on the official CPSC noticeWhy it was recalled
The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.
Incidents and injuries
The firm has received 15 consumer reports of the button on the buckle that releases the harness breaking and detaching when pressed by the user, making it difficult to release the buckle. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.
Product and sales details
- Brand
- The Ergobaby Carrier
- Product type
- Strollers
- Recall number
- 21-139
- Units
- About 2,800
- Manufactured in
- China
- Sold at / sales period
- Online at ErgoBaby.com, AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300.
- Importer
- The Ergobaby Carrier Inc., of Los Angeles, Calif.
Recall contact information
Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
