CPSC recall 21-138, announced May 26, 2021, covers Ingenious Designs Joy/JM-branded My Little Steamer® and My Little Steamer® Go Mini (about 5.4 million units). The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers. The notice cites 227 incident reports. Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015. Recall contact: call 855-654-0942, or go to www.SteamerRecallSettlement.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
Incidents and injuries
HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries. These reports include eight reports of second-degree burns and six reports of third-degree burns.
Official remedy
Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.
Product and sales details
- Brand
- Ingenious Designs
- Product type
- Clothing & outerwear, Steam cleaners
- Recall number
- 21-138
- Units
- About 5.4 million (In addition, 14,300 were distributed in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at HSN.com and on the HSN television network. They were also sold in-stores nationwide, or online at various retailers, including Amazon, Target, Bed Bath & Beyond, Walmart, and Lowes from January 2002 through December 2020 for between $10 and $30 individually and between $20 and $50 in combination sets.
- Importer
- Ingenious Designs LLC, of Ronkonkoma, N.Y. (a wholly-owned subsidiary of HSN since 1999)
Recall contact information
HSN toll-free at 855-654-0942 from 9 a.m. to 9 p.m. ET Monday through Friday, or online at www.SteamerRecallSettlement.com or www.hsn.com and click on Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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