CPSC recall 20-707, announced November 7, 2019, covers Series I power adapters for Skylight digital photo frames (about 65,000 units). The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard. The notice cites 8 incident reports. Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Recall contact: call 888-359-4389, go to www.skylightframe.com, or email newadapter@realtimeresults.net.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
679113611535Which products are included?
This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- UPC codes. Compare these as well.
- When sold
- April 2018 through March 2019
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $160
Why it was recalled
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
Incidents and injuries
Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.
Official remedy
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-359-4389, go to www.skylightframe.com, or email newadapter@realtimeresults.net.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free. It also says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Glimpse LLC, d/b/a Skylight
- Recall number
- 20-707
- Units
- About 65,000 (In addition, about 159 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame.
- Importer
- Glimpse LLC, d/b/a Skylight, of San Francisco, Calif.
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 65,000 units: the 73rd-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Electric shock: named in 36 of 221 home electronics recalls.
- Remedy
- Replacement: offered in 64 of 221 home electronics recalls, the most common remedy.
- Time on sale
- 12 months. Recalled 8 months after the last month of sales the notice gives.
Recall contact information
Skylight toll-free at 888-359-4389 from 8 a.m. to 7 p.m. ET Monday through Friday, e-mail Skylight at newadapter@realtimeresults.net, or online at www.skylightframe.com and click on Product Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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