Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
679113611535Which products are included?
This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
Incidents and injuries
Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.
Official remedy
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
Product and sales details
- Brand
- Glimpse LLC, d/b/a Skylight
- Recall number
- 20-707
- Units
- About 65,000 (In addition, about 159 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 through March 2019 for about $160 with the digital photo frame.
- Importer
- Glimpse LLC, d/b/a Skylight, of San Francisco, Calif.
Recall contact information
Skylight toll-free at 888-359-4389 from 8 a.m. to 7 p.m. ET Monday through Friday, e-mail Skylight at newadapter@realtimeresults.net, or online at www.skylightframe.com and click on Product Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.