CPSC recall 20-702, announced October 4, 2019, covers Mercane WideWheel Electric Kick Scooters (about 1,800 units). The brake caliper can fail causing the rider to lose control and suffer serious bodily harm, posing fall and injury hazards. The notice cites 15 incident reports and 4 injuries. Consumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly. Recall contact: call 855-949-0192, go to www.fluidfreeride.com, or email support@fluidfreeride.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all Mercane WideWheel electric kick scooters. The foldable electric scooters are gray aluminum alloy and have four-inch-wide wheels. WideWheel and Mercane are printed on the scooter's platform. The recalled scooters have a single 500W motor with an 8.8Ah battery or dual 500W motors with a 13.2Ah battery.
Confirm these details on the official CPSC noticeWhy it was recalled
The brake caliper can fail causing the rider to lose control and suffer serious bodily harm, posing fall and injury hazards.
Incidents and injuries
The firm has received 15 reports of brake failure and four reports of injuries including two bloody knees, lower back bruises and a sprained ankle.
Official remedy
Consumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly.
Product and sales details
- Brand
- Leitmotif Services, d/b/a fluidfreeride
- Product type
- Scooters & hoverboards
- Recall number
- 20-702
- Units
- About 1,800 (In addition, about 66 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Online at fluidfreeride.com, Amazon.com and ebay.com from October 2018 through September 2019 for between $1,000 and $1,200.
- Importer
- Leitmotif Services, d/b/a fluidfreeride, of Miami, Florida
Recall contact information
fluidfreeride toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, e-mail support@fluidfreeride.com or go to www.fluidfreeride.com and click on Recall at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
