CPSC recall 20-127, announced May 27, 2020, covers Primark US Wide Fit Kitten Heel Court Pumps (about 1,700 units). The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation. The notice reports no incidents. Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price. Recall contact: call 617-946-3236, or go to www.primark.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the Primark Wide Fit Kitten Heel Court Shoes. The pumps have an approximately 1.5 inch heel. The shoes were sold in black and nude microfiber fabric. Product number 06689 and the RN code 145478 are printed on the inside of the shoe.
Confirm these details on the official CPSC noticeWhy it was recalled
The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.
Product and sales details
- Brand
- Primark US
- Product type
- Shoes & footwear
- Recall number
- 20-127
- Units
- About 1,700
- Manufactured in
- China
- Sold at / sales period
- Primark US stores nationwide from January 2019 through November 2019 for about $16.
- Importer
- Primark US Corp., of Boston, Mass.
Recall contact information
Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




