Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number.
Which products are included?
This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
Incidents and injuries
Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.
Product and sales details
- Brand
- Yamaha Guitar Group
- Recall number
- 20-089
- Units
- About 82,000 (In addition, about 4,700 units were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.
- Importer
- Yamaha Guitar Group Inc., of Calabasas, Calif.
Recall contact information
Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.