CPSC recall 20-036, announced December 6, 2019, covers Surly front bicycle racks (about 5,139 units). The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider. The notice cites 15 incident reports. Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair. Recall contact: call 877-773-3191, or go to www.surlybikes.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled front bicycle rack can loosen and contact the front wheel, posing crash and injury hazards to the rider.
Incidents and injuries
Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.
Official remedy
Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.
Product and sales details
- Brand
- Surly Bikes, a wholly-owned brand of Quality Bicycle Products
- Product type
- Bicycles & components
- Recall number
- 20-036
- Units
- About 5,139
- Manufactured in
- Taiwan
- Sold at / sales period
- Bicycle stores nationwide and online at various websites from December 2015 through September 2019 for $110 and $150 for the 8-Pack Rack and 24-Pack Rack, respectively, and $1,350 for the Pack Rat complete bicycle with rack.
- Importer
- Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc., of Bloomington, Minn.
Recall contact information
Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com and click on the “Safety Recall 8 and 24-Pack Rack” button for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
