CPSC recall 19-763, announced July 25, 2019, covers Britax Child Safety Modified thru-bolt axles for use with BOB Jogging Strollers distributed through the BOB Information Campaign from January 10, 2019 to April 26, 2019 (about 200 units). The modified thru-bolt on the front wheel can fracture, allowing the wheel to detach from the stroller, posing fall and injury hazards to children in the stroller and adults operating the stroller. The notice cites 8 incident reports. Consumers should immediately stop using the modified thru-bolt axle installed on the front wheel of their BOB jogging stroller. Recall contact: call 888-427-4829, or email US-customerservice@britax.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number of the modified thru-bolt axle is S11393700 and it was manufactured for use with BOB Jogging Strollers made between 1/1/2009 to 9/30/2015.
Which products are included?
This recall involves the modified thru-bolt axle provided by Britax free of charge as one of the available incentives to eligible consumers in connection with the BOB Information Campaign announced on January 10, 2019. The model number of the modified thru-bolt axle is S11393700 and it was manufactured for use with BOB Jogging Strollers made between 1/1/2009 to 9/30/2015.
Confirm these details on the official CPSC noticeWhy it was recalled
The modified thru-bolt on the front wheel can fracture, allowing the wheel to detach from the stroller, posing fall and injury hazards to children in the stroller and adults operating the stroller.
Incidents and injuries
Britax has received 8 reports of the modified thru-bolt fracturing. There are no reports of injuries with the modified thru-bolt axle.
Official remedy
Consumers should immediately stop using the modified thru-bolt axle installed on the front wheel of their BOB jogging stroller. Britax is contacting consumers directly who received the modified thru-bolt axles and providing them with a free replacement thru-bolt axle. Those consumers may also contact Britax for a free replacement thru-bolt axle. Consumers who have participated in the BOB Information Campaign, and have already been contacted by Britax, will automatically receive a replacement thru-bolt.
Product and sales details
- Brand
- Britax Child Safety
- Product type
- Strollers
- Recall number
- 19-763
- Units
- About 200
- Manufactured in
- China
- Sold at / sales period
- Distributed by Britax free of charge to consumers in connection with the BOB Information Campaign announced on January 10, 2019.
- Importer
- Britax Child Safety Inc., of Fort Mill, S.C.
- Distributor
- Britax Child Safety Inc., of Fort Mill, S.C.
Recall contact information
Britax toll-free at 888-427-4829 from 9 a.m. and 5:15 p.m. ET Monday through Thursday, or between 9 a.m. and 4:45 p.m. ET on Friday or via email at US-customerservice@britax.com.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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