CPSC recall 19-739, announced April 18, 2019, covers RH US Callum Canopy Beds (about 2,900 units). The bed's horizontal canopy rails can detach and fall, posing an injury hazard. The notice cites 29 incident reports. Consumers should stop using the recalled beds until the canopy has been removed. Recall contact: call 888-728-8419, go to www.restorationhardware.com, or email recall@rh.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame.
Which products are included?
This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
a green label located on the bed's bottom inside frame
andthe product's receipt
(the notice’s words)- When sold
- April 2014 through February 2019
- Price paid
- $415 to $2,400
Why it was recalled
The bed's horizontal canopy rails can detach and fall, posing an injury hazard.
Incidents and injuries
RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
Official remedy
Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units.
- Contact the firm. Call 888-728-8419, go to www.restorationhardware.com, or email recall@rh.com.
- Get the remedy. This recall offers a repair.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- RH US
- Product type
- Beds
- Recall number
- 19-739
- Units
- About 2,900 (In addition, about 135 were sold in Canada)
- Manufactured in
- Vietnam
- Sold at / sales period
- RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400.
- Importer
- RH US, LLC, of Corte Madera, Calif.
This recall in context
Compared with the 116 bed recalls in this index, as of October 31, 2026.
- Size
- 2,900 units: the 43rd-largest of 82 bed recalls that state a unit count. The median is 3,250 units.
- Hazard
- Fall: named in 30 of 116 bed recalls.
- Remedy
- Repair: offered in 31 of 116 bed recalls, the most common remedy.
- Brand history
- RH US is named in 10 CPSC notices in this index, from 2019 to 2026. This recall is the earliest.
- Time on sale
- About 5 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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