Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame.
Which products are included?
This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.
Confirm these details on the official CPSC noticeWhy it was recalled
The bed's horizontal canopy rails can detach and fall, posing an injury hazard.
Incidents and injuries
RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
Official remedy
Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.
Product and sales details
- Brand
- RH US
- Product type
- Beds
- Recall number
- 19-739
- Units
- About 2,900 (In addition, about 135 were sold in Canada)
- Manufactured in
- Vietnam
- Sold at / sales period
- RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400.
- Importer
- RH US, LLC, of Corte Madera, Calif.
Recall contact information
RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.