CPSC recall 19-737, announced April 17, 2019, covers Craftsman M350 walk-behind lawn mowers (about 5,000 units). Sharp objects can pierce through the lawn mower's collecting bag during use and strike a user or bystander, posing an injury hazard to consumers. The notice reports no incidents. Consumers should immediately stop using the recalled mowers and contact an authorized Craftsman Service Center to arrange for a free repair. Recall contact: call 866-864-2949, or go to www.mtdproducts.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number and date of manufacture 01/2019 can be found on a label located on the rear discharge door.
Which products are included?
This recall involves Craftsman M350 walk-behind, gas-powered lawn mowers with model 12ABR2BK793. The 23-inch, red lawn mowers have a black collecting bag in the rear. Craftsman is printed on the top of the bag, the engine and the upper handle. The model number and date of manufacture 01/2019 can be found on a label located on the rear discharge door.
Confirm these details on the official CPSC noticeWhy it was recalled
Sharp objects can pierce through the lawn mower's collecting bag during use and strike a user or bystander, posing an injury hazard to consumers.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled mowers and contact an authorized Craftsman Service Center to arrange for a free repair. MTD is contacting all known purchasers directly.
Product and sales details
- Brand
- Craftsman
- Manufacturer
- MTD Products Inc of Cleveland, Ohio
- Product type
- Lawn mowers
- Recall number
- 19-737
- Units
- About 5,000
- Manufactured in
- United States
- Sold at / sales period
- Lowe's stores nationwide and online at www.lowes.com from January 2019 through February 2019 for about $400.
Recall contact information
Craftsman toll-free at 866-864-2949 from 9 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday or online www.mtdproducts.com and click on “Product Recalls” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
