CPSC recall 19-156, announced July 2, 2019, covers Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts (about 4,450 units). The seat post on the bicycles can break, posing a fall hazard to the rider. The notice cites 9 incident reports and 1 injury. Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Recall contact: call 888-770-7085, go to www.faradaybikes.com, or email seatpostrecall@faradaybikes.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.
Confirm these details on the official CPSC noticeWhy it was recalled
The seat post on the bicycles can break, posing a fall hazard to the rider.
Incidents and injuries
Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.
Official remedy
Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.
Product and sales details
- Brand
- Faraday Bicycles
- Product type
- E-bikes
- Recall number
- 19-156
- Units
- About 4,450
- Manufactured in
- Taiwan
- Sold at / sales period
- Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500.
- Importer
- Faraday Bicycles Inc., of Santa Cruz, Calif.
Recall contact information
Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
