RecalledRecall 19-104Published

Specialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with steerer tube collars

Specialized Recalls Bicycles with Steerer Tube Collars Due to Fall and Injury Hazards

Hazard
Fall
Units
About 63,000 units
Incidents
2 reports
Remedy
Repair

CPSC recall 19-104, announced April 11, 2019, covers Specialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with steerer tube collars (about 63,000 units). The bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider. The notice cites 2 incident reports. Consumers should immediately stop using the recalled bicycles and contact an authorized Specialized Retailer for a free repair of the steerer tube collar. Recall contact: call 877-808-8154, go to www.specialized.com, or email ridercare@specialized.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves select Specialized Roubaix, Ruby, Diverge and Sirrus bicycles equipped with a Future Shock from the 2017 through 2019 model years. The bikes come in a variety of colors and include S-works, Pro, Expert, Comp, Elite, E5 Comp, Sport and Base models. An S-works or Specialized decal can be found on the downtube.

Confirm these details on the official CPSC notice

Why it was recalled

The bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider.

Incidents and injuries

The firm has received two reports involving cracking in the steerer tube collar. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled bicycles and contact an authorized Specialized Retailer for a free repair of the steerer tube collar.

Remedy type: Repair

Product and sales details

Recall number
19-104
Units
About 63,000
Manufactured in
Taiwan
Sold at / sales period
Authorized Specialized Retailers nationwide from July 2016 through January 2019 for between $1,650 and $11,500.
Importer
Specialized Bicycle Components, Inc. (Specialized), of Morgan Hill, Calif.

Recall contact information

Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 6 p.m. PT Monday through Friday, email ridercare@specialized.com or online at www.specialized.com and click on “Safety Notices” or contact an Authorized Specialized Retailer for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.