CPSC recall 19-015, announced October 25, 2018, covers Haier Top-Mount Refrigerators (about 137,000 units). An electrical component in the refrigerator can short circuit, posing a fire hazard. The notice cites 3 incident reports. Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator. Recall contact: call 888-364-2989, or go to www.haierappliances.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
Which products are included?
This recall involves the Haier models HA10TG31 with 10.1 cubic foot capacity. They measure about five feet high and two feet wide. The Haier logo is affixed on the refrigerator door. Only the following models and serial numbers are included in this recall. Model and serial numbers can be found on the rating plate on the back of the refrigerator's rear panel. Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
Confirm these details on the official CPSC noticeWhy it was recalled
An electrical component in the refrigerator can short circuit, posing a fire hazard.
Incidents and injuries
Haier America has received three reports of smoke, fire and associated property damage. No injuries have been reported.
Official remedy
Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.
Product and sales details
- Brand
- Haier Top-Mount
- Product type
- Refrigerators
- Recall number
- 19-015
- Units
- About 137,000
- Manufactured in
- China
- Sold at / sales period
- Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500.
- Importer
- Haier America, of Wayne, N.J.
Recall contact information
Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
