Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
HA10TG31Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
Why it was recalled
An electrical component in the refrigerator can short circuit, posing a fire hazard.
Incidents and injuries
Haier America has received three reports of smoke, fire and associated property damage. No injuries have been reported.
Official remedy
Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.
Product and sales details
- Brand
- Haier Top-Mount
- Recall number
- 19-015
- Units
- About 137,000
- Manufactured in
- China
- Sold at / sales period
- Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500.
- Importer
- Haier America, of Wayne, N.J.
Haier Top-Mount Refrigerators
Recall contact information
Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.
